Technical Frequently Asked Questions

Smartphone forensics is the process of recovering, analyzing, and examining data from a mobile phone to find important information. Think of it like a digital detective uncovering clues stored on a phone.

We can retrieve things like:

• Call logs – Who you called and when.
• Messages – Texts, WhatsApp, and other chat history.
• Photos & Videos – Even deleted ones in some cases.
• App Data – What apps were used and what was done on them.
• Location History – Where the phone has been.
• Internet History – Websites visited, searches, and social media activity.

Yes, sometimes. When you delete something, it doesn’t always disappear immediately. It might still be stored in hidden parts of the phone until it is overwritten by new data. The sooner we check, the better the chances of recovering it.

No, you just need the phone. We use a blend of commercial and opensource forensic software tools to extract and analyze the data safely without damaging the phone or altering the information.

 It depends on the phone and the amount of data, but most cases take a few hours to a couple of days.

 No, physical access to the phone is usually required to perform a full forensic analysis.

No. We use read-only methods, meaning we don’t modify anything on the phone—just like opening a book to read it without making changes.

 Extremely secure. We follow strict data protection policies to ensure that only authorized individuals can access the information. Your data is never shared or stored beyond the investigation.

 If you don’t have the password, forensic tools may be able to unlock it, but this depends on the phone model and security settings. In some cases, without the password, access is limited.

Jailbreaking / Rooting Removing restrictions on a phone to install custom apps or access hidden settings.]

IMEI Number A unique ID for your phone, like a car’s license plate.

Metadata Information about a file (e.g., when a photo was taken, where, and with what camera).

Cloud Storage Data saved online instead of on the phone (e.g., Google Drive, iCloud).

Encryption Scrambling data so only someone with the right key (password) can read it.

Forensic Imaging Making an exact copy of all the phone’s data without altering it.

Deleted File  Trying  to bring back files that were deleted.

Packet Sniffing Capturing data sent over the internet (used in network forensics).

Bricking When a phone is so damaged (software-wise) that it’s as useless as a brick.