Unlock Your Potential with YELFiN

Protect. Educate. Empower. Support.

Welcome to YELFiN  your digital safety companion.

Think of YELFiN like having a friendly expert in your pocket to help keep you and your family safer online.

1. What is YELFiN?

YELFiN is an app that helps protect people online.

It can help you:

✅ Spot online dangers
✅ Lock down your phone or tablet
✅ Understand internet slang and warning signs
✅ Report abuse or suspicious behaviour
✅ Get help fast when something feels wrong
✅ Learn how to stay safe online

2. Who is YELFiN for?

YELFiN is for:

• Parents
• Grandparents
• Children / teens (with family support)
• Adults worried about online safety
• Victims of cyberbullying or stalking
• People in domestic abuse situations
• Anyone who wants peace of mind online

3. How do I download the app?

Go to your phone’s app store:

iPhone:

Open the Apple App Store

Search for: Yelfin

Tap Download

Android:

Soon to be released

4. Is YELFiN free?

There is :

• A free version with basic tools
• An in app subscription for advanced content

5. Do I need to create an account?

No.

You do not need to create an account to use YELFiN.

That means:

✅ No sign-up forms
✅ No usernames to remember
✅ No passwords to manage

Just download the app and start using it.

6. Does YELFiN store my personal data?

No.

YELFiN is designed to protect your privacy.

We do not store personal information about you.

No personal profiles.
No unnecessary tracking.
No saved private data.

Your safety and privacy come first.

7. How do I pay for YELFiN?

If you choose premium features, payment is simple.

You can subscribe using:

🍎 Apple Pay / App Store billing on iPhone

Safe and secure payments through trusted app stores.

8. Can I cancel anytime?

Yes.

You can cancel your subscription whenever you want.

No phone calls.
No awkward conversations.
No long contracts.

Just manage it in:

• Apple App Store subscriptions
  or
• Google Play subscriptions

and stop anytime.

9. Will I be charged automatically?

If you choose a subscription, it may renew automatically unless cancelled before renewal.

Your app store will show:

• price
• billing date
• renewal details

clearly before purchase.

GETTING STARTED

10. I’m not good with technology. Can I still use it?

Yes.

YELFiN is built for normal everyday people.

No tech knowledge needed.

If you can:

✔ open Facebook
✔ send a text
✔ use WhatsApp

…you can use YELFiN.

11. What should I do first after opening the app?

Start with these 3 steps:

Step 1 – Click continue

Read the " Everything You Need " prompt

• Alerts
• Learn
• Tools
• Ask AI

Step 2 – Click continue

Notifications

• turn on notifications 
• not now

Step 3 – you're on the home page

Simple tools

Navigate to one of any of the 73 platforms to educate yourself

COMMON FEATURES

12. What is “Social Media Audit”?

A monthly check flist or all social media accounts

Think of it like a “digital spring clean.”

13. What is “Android Safety Setup”?

This helps you with essesntial security settings for a phone

14. What is “iPhone / iOS Safety Setup”?

This helps secure Apple devices.

15. What is “Grooming Red Flags”?

This teaches you the warning signs if someone may be targeting a child online.

Examples:

🚩 Asking for secrets
🚩 Asking for photos
🚩 Moving chats to private apps
🚩 Offering gifts or game credits

16. What is “Cyberbullying Help”?

This gives advice on:

• What to do
• What evidence to save
• How to block/report
• How to support a child

17. What is “Sexting & Image Sharing”?

This helps people understand risks of sharing private images.

It can help with:

• Preventing mistakes
• Reporting image abuse
• What to do if images are shared

18. What is “Slang Database”?

Kids and teens use slang adults may not understand.

YELFiN explains:

• Text slang
• Emoji meanings
• Hidden meanings
• Risk phrases

Example:

“POS” may not mean what you think.

19. What is “Dark Patterns & Addiction”?

This explains how apps keep people hooked.

Examples:

• Endless scrolling
• Streaks
• Fake urgency
• Notifications designed to pull you back

20. What is “Social Engineering Tactics”?

This helps you spot scams.

Examples:

• Fake bank texts
• Fake parcel messages
• “Click here now” scams
• Fake login pages

21. What is “Anti-Tracking & Stalkerware”?

This helps detect apps or settings that may track you.

Useful if you think:

• Someone is watching you
• Your phone is being monitored
• You’re in an abusive relationship

22. What is “Refuge Tech Safety”?

Special support for domestic abuse victims.

Helps with:

• Safe devices
• Safe communication
• Tracking concerns
• Escape planning

23. What is “CEOP Reporting”?

CEOP helps report child exploitation or abuse.

YELFiN can guide you safely to report concerns.

24. What is “Ask AI”?

This is like chatting with a digital safety expert.

Ask questions like:

• “Is this message a scam?”
• “How do I secure my iPhone?”
• “What does this slang mean?”
• “Is my child being groomed?”

25. What is “Forensic Academy”?

This teaches digital safety and digital investigation skills.

Simple lessons for beginners.

Advanced lessons may come later.

ACCOUNT / TECH HELP

26. I forgot my password

Good news…

There isn’t one.

No account means no password to forget.

27. The app won’t open

Try:

1. Close app fully
2. Re-open it
3. Restart phone
4. Update app
5. Reinstall app

28. Notifications are not working

Check:

Phone Settings → Notifications → YELFiN → Allow Notifications

29. The app seems slow

Try:

• Closing other apps
• Restarting phone
• Updating app
• Checking Wi-Fi / mobile signal

30. Is my information safe?

Yes.

YELFiN is built with privacy and safety in mind.

Always:

✔ keep your device updated
✔ use screen lock / Face ID / fingerprint
✔ keep apps updated

31. Can YELFiN see everything on my phone?

No.

It only uses permissions needed to provide help.

You control permissions in your phone settings.

32. What if I’m in immediate danger?

YELFiN is a education tool.

If you are in immediate danger:

📞 Call emergency services
📞 Contact police
📞 Contact a trusted person

34. How often should I use YELFiN?

Best practice:

✔ Weekly checks
✔ After downloading new apps
✔ After suspicious messages
✔ After privacy concerns

Simple Everyday Tip

If something online feels:

❌ weird
❌ pushy
❌ secretive
❌ too good to be true

…it probably is.

Open YELFiN and keep educating yourself first and provide feedback of features and roadmap items you would want to see.

What is the current roadmap timeline for user access?

• iPhone users use the App Store app (live)
• Android users use the web app (targeting end of May)
• Samsung users use the web app targeting (end of May)